Shipping policy

**Shipping Policy**

All orders are carefully packed and shipped from County Wexford, Ireland.

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### Processing Times

Most in-stock items are dispatched within 2–4 working days.

Custom and made-to-order items may take longer, depending on the complexity of the work. You’ll receive an estimated completion time when your order is confirmed.

If your order is time-sensitive, feel free to contact us before placing it and we’ll do our best to accommodate you.

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### Domestic Shipping (Ireland)

We offer standard and tracked shipping options through An Post and other reliable couriers.

You’ll see the available delivery options and costs during checkout. Delivery typically takes 1–3 working days from dispatch.

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### International Shipping

We offer international shipping to select countries.

You’ll see available options and estimated delivery times at checkout. Any customs duties, VAT, or import taxes are the responsibility of the customer.

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### Local Pickup

Local pickup may be available by prior arrangement. Please contact us before placing your order if this is something you’d prefer.

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### Shipping Confirmation

Once your order has shipped, you’ll receive an email with tracking information (if applicable). If you don’t see it, check your spam or promotions folder.

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### Lost or Damaged Items

If your parcel is lost or arrives damaged, please get in touch at **davy@byblackstag.ie** as soon as possible. We’ll work with you to resolve the issue.

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### Questions?

If you have any questions about shipping or delivery options, feel free to contact us before placing your order.

Email: **davy@byblackstag.ie**